Spinland Online Casino Privacy Policy

At Spinland, we are fully committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share information about you when you access and use our services at spinland.com. We encourage you to read this document carefully so you understand your rights and how we handle your data. Our SpinlandOnline Casino platform is operated by White Hat Gaming Limited, a company registered in Malta (registration number C73232), with its registered address at 85 St John Street, Valletta VLT1165, Malta. We are the data controller responsible for your personal information.

Who We Are and How to Contact Us

Here at SpinlandOnline Casino, we operate under licences issued by the UK Gambling Commission (account number 52894) for customers in Great Britain, and the Malta Gaming Authority (MGA/B2C/370/2017, issued 01/08/2018) for all other eligible customers. If you have any questions about how we process your data, or if you wish to exercise any of your rights, you can contact us via the support form available on our website or through our 24/7 live chat. We respond to all data-related enquiries as promptly as possible.

Information We Collect About You

When you register, visit, or interact with our Spinland platform, we may collect various categories of personal data. We only gather information that is necessary for the purposes outlined in this policy.

Data You Provide Directly

• Your full name, date of birth, and contact details, including email address and phone number
• Your residential address and proof of identity documents
• Payment information, including details of deposit methods such as Visa, Mastercard, PayPal, Skrill, Neteller, Trustly, MuchBetter, and others
• Your username, d*(uu_0vC25Y&Hx6, and account preferences when you complete the Spinland casino login process
• Communications you send us via live chat or our contact form

Data We Collect Automatically

• Technical data such as your IP address, browser type, and device information
• Log data including pages visited, time spent, and actions taken on our platform
• Cookies and similar tracking technologies — for full details, please refer to our Cookie Policy
• Your gaming activity and transaction history, including Spinland deposit records, withdrawals, and bonus usage

How We Use Your Personal Data

At Spinland Casino, we process your personal information for the following lawful purposes:

• To provide our services: We use your data to operate your account, process transactions, and deliver the gaming experience you expect from our Spinland online casino platform.
• To verify your identity: As a licensed operator, we are legally required to carry out Know Your Customer (KYC) checks. We may conduct affordability checks and request supporting documentation.
• To comply with legal obligations: We are required to retain certain records under anti-money laundering regulations, gambling legislation, and our licensing conditions under both the UKGC and MGA.
• To communicate with you: We send transactional emails, account notifications, and, where you have given consent, marketing communications about our Spinland bonus offers, Spinland promotions, and Spinland casino free spins.
• To improve our platform: We analyse usage patterns and technical data to enhance user experience across our Spinland casino mobile interface and desktop platform.
• To prevent fraud and problem gambling: We monitor activity to detect irregular behaviour, enforce responsible gambling tools, and protect the integrity of our services.

Legal Basis for Processing

We rely on the following legal bases when processing your personal data at our Spinland online casino:

• Contractual necessity: Processing is required to perform the contract we have with you as a registered player.
• Legal obligation: We must process certain data to comply with applicable laws and regulatory requirements.
• Legitimate interests: We process data where it is in our legitimate interest, such as fraud prevention and platform security, provided this does not override your rights.
• Consent: Where we rely on consent — for example, for direct marketing about our Spinland welcome bonus or Spinland casino no deposit promotions — you may withdraw it at any time.

Sharing Your Personal Data

Here at Spinland Casino, we do not sell your personal data to third parties. However, we may share your information with:

• Our payment processing partners who handle transactions via the deposit and withdrawal methods available at Spinland
• Identity verification and KYC service providers
• Game software providers and technology partners who help us deliver our 1,500+ game catalogue
• Regulatory authorities, including the UK Gambling Commission and Malta Gaming Authority, when we are required to report or disclose information
• Law enforcement agencies and fraud prevention organisations where legally required
• Other White Hat Gaming Limited group companies for shared administrative and compliance functions

All third parties with whom we share data are contractually bound to process it securely and only for the purposes we specify.

International Data Transfers

Our Spinland UK operations and broader international player base mean that data may be transferred to and processed in countries outside the European Economic Area. Where such transfers occur, we ensure that appropriate safeguards are in place, including the use of standard contractual clauses approved by relevant data protection authorities, to protect your information to the same standard required under GDPR.

Data Retention

We retain your personal data for as long as your account remains active and for a minimum period of five years following account closure, in accordance with our legal and regulatory obligations. Certain financial records may be retained for longer periods where required by applicable law.

Your Rights

Depending on your jurisdiction, you may have the following rights in relation to your personal data:

• Right to access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may ask us to correct inaccurate or incomplete information.
• Right to erasure: In certain circumstances, you may request that we delete your personal data.
• Right to restrict processing: You may ask us to limit how we use your data in some situations.
• Right to data portability: You may request that we transfer your data to another organisation where technically feasible.
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us through our on-site support. We will respond within the timeframes required by applicable data protection law.

Cookies and Tracking Technologies

We use cookies and similar technologies on our Spinland casino mobile and desktop platforms to ensure functionality, remember your preferences, and analyse how our services are used. You can manage your cookie preferences through your browser settings or our on-site consent tool. For further information, please refer to our separate Cookie Policy.

Security of Your Data

At Spinland, we implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our systems use SSL encryption for all data transmissions, and access to sensitive data is strictly limited to authorised personnel only.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will notify you by posting a prominent notice on our website or contacting you directly. We encourage you to review this page periodically to stay informed about how we protect your information at our SpinlandOnline Casino.

This Privacy Policy was prepared by White Hat Gaming Limited on behalf of Spinland online casino and applies to all users of our platform, subject to applicable local laws in your jurisdiction.